🔌ISSUE #1: System Won’t Power On
Possible Causes:
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Power supply interruption or tripped breaker
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Loose power cord or connection
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Internal fuse or circuit issue
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Timer not sending power to unit
Step-by-Step Troubleshooting:
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Verify the outlet or breaker is supplying power.
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Ensure all cables are securely connected and not damaged.
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Check timer settings to ensure power is being sent to the unit.
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If no signs of power (no lights/display), contact technical support.
Resolution:
Once power is restored, the display should light up and begin cycling. If it doesn’t, internal servicing may be required. +most issues can be resolved with making sure you replace the acid at 150 working hrs.
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4hrs of daily runtime of unit = 5weeks of acid usage (then replace).
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6hrs = 4weeks of acid usage
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8hrs = 3weeks of acid usage
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10hrs = 2weeks of acid usage (we recommend using 1gal of Acid Magic) or Testing for and using a phosphate remover.
💧 ISSUE #2: Water Appears Cloudy or Dirty
Possible Causes:
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Inadequate system runtime or pump circulation
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Low hydrogen ion output
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Incorrect water chemistry (pH, alkalinity, phosphate levels)
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High organic load (sunscreen, sweat, debris)
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Clogged filters or poor filtration
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Fusion 44X not operating at full capacity (display under “11”)
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Timer settings are too short or are not activating system properly
Resolution:
Water should clear in 12–48 hours once chemistry, flow, and runtime are corrected. If not, check other related issues.
Step-by-Step Troubleshooting:
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Check Fusion 44 X display; if reading is low or “0”, refer to other issues.
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Ensure pump is running 2850–3000 RPM* with suction at black hose.
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Run system 6–12 hrs/day depending on pool size and usage.
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Backwash or clean filters and clear pump baskets.
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Balance water: pH 7.2–7.6, TA 80–120 ppm, Phosphates ≤ 100 ppb.
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Run system 24–48 hours continuously to hydrogen shock.
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Brush and inspect dead zones in pool for trapped debris or algae.
⚡ ISSUE #3: Low Hydrogen Ion Output
Possible Causes:
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Water flow is restricted or too low
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System not running long enough
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Timer improperly set
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Digital monitor shows low or zero value
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Incorrect water chemistry (e.g., pH imbalance)
Resolution:
If display shows 11–22 and water clears in 24–48 hrs, system is operating correctly. If not, refer to related issues.
Step-by-Step Troubleshooting:
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Check digital monitor for output between 11–22.
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Verify pump is at 2850–3000 RPM with suction at black acid hose.
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Ensure system runs 6–12 hours/day depending on pool size.
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Test and adjust pH (7.2–7.6)
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Power cycle system and observe display.
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Consider increased pool load; extend runtime if needed.
🚫 ISSUE #4: Flow Issues / No Suction at Black Feed Hose Detected
Possible Causes:
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Pump not running at correct RPM
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Suction side blockage
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Air in the line or system not primed
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Hose kinked or disconnected
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Dirty filter causing back pressure
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Internal obstruction in Fusion 44X intake
Resolution:
Once suction is restored, hydrogen ion delivery resumes. If still no suction, see related power or output issues.
Step-by-Step Troubleshooting:
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Check for suction at black hose while system is on.
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Ensure pump is running at 2850–3000 RPM*.
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Check hose for kinks or obstructions.
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Empty pump and skimmer baskets.
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Backwash or clean filter.
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Prime pump and remove air in system.
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Inspect Fusion 44 X chamber intake for blockage.
🧪 ISSUE #5: pH or Other Chemical Parameters Out of Range
Possible Causes:
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pH not in optimal range
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Total alkalinity is too high or low
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High phosphate or cyanuric acid levels
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Recent chemical additions
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Poor test kit accuracy or expired reagents
Resolution:
Proper water balance allows the Fusion 44 X to perform optimally. If issues persist, revisit runtime and output readings.
Step-by-Step Troubleshooting:
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Use fresh, accurate test kit; avoid expired reagents.
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Adjust pH to 7.2–7.6 and TA to 80–120 ppm.
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Check phosphates ≤ 100 ppb, CYA 30–50 ppm.
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Use phosphate remover if necessary.
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Avoid excessive CYA (>70 ppm); dilute if needed.
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Retest 12–24 hours after adjustments with full circulation.
🧼 ISSUE #6: Algae Growth Persists
Possible Causes:
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Low hydrogen ion output
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Poor circulation or dead spots
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High phosphate levels
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Imbalanced water chemistry
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Insufficient runtime
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Organic contamination
Resolution:
Algae should clear within 24–72 hours with proper hydrogen output and circulation. Contact support if unresolved.
Step-by-Step Troubleshooting:
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Check that display reads 11–22 and suction is present.
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Run unit and pump 24–48 hours continuously if algae is present.
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Brush all walls, corners, and steps to release algae.
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Use phosphate remover if levels > 100 ppb.
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Balance water chemistry (pH, TA, CYA).
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Backwash or clean filters; empty baskets.
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Vacuum to waste if algae is heavy.
⏲️ ISSUE #7: Timer Not Working Properly
Possible Causes:
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Incorrect programming
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Power loss or reset
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Not synced with pump
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Digital timer malfunction
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External automation conflict
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Settings not saved
Resolution:
Timer should activate unit consistently once programmed. Replace or bypass timer if issues persist.
Step-by-Step Troubleshooting:
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Ensure timer has power and is not on a switched outlet.
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Confirm digital display is responsive and time is correct.
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Reprogram start/stop times, confirm AM/PM, and save.
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Verify no external automation system is overriding.
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Switch to manual ON to confirm unit runs.
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Inspect for moisture or loose wires inside timer housing.
🔢 ISSUE #8: Digital Monitor Display Reads “0” on Power Cord
Possible Causes:
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Acid needs to be replaced
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Probe is damaged
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Probe has reached end of life cycle
Resolution:
Algae should clear within 24–72 hours with proper hydrogen output and circulation. Contact support if unresolved.
Step-by-Step Troubleshooting:
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Check and refill acid reservoir if empty.
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Run pump at 2850–3000 RPM* and wait 3–5 min.
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Inspect probe for damage, corrosion, or buildup.
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Replace if older than 6 months (standard) or 12 months (small unit).
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Restart system and monitor for output between 11–22.
❗ ISSUE #9: Digital Monitor Reads “11–22” But Pool Is Still Cloudy or Algae Persists
Possible Causes:
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Water chemistry is out of balance
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Phosphate levels are too high
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Circulation dead spots
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Not enough runtime for current conditions
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Organic contamination
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Dirty filters
Step-by-Step Troubleshooting:
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Test and balance pH, TA, phosphate, and CYA levels.
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Increase runtime to 24–48 hrs continuously.
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Brush all surfaces and stir dead spots.
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Backwash or clean filters and baskets.
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Evaluate pool usage, debris, or weather factors.
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Repeat hydrogen shock protocol and retest water.
Resolution:
If hydrogen is active but water stays cloudy, balance chemistry and extend runtime. Contact support if no improvement.
*60GPM=2900-3000rpm depending on what type of pump your using +most issues can be resolved with making sure you replace the acid at 150 working hrs.
-
4hrs of daily runtime of unit=5weeks of acid usage(then replace).
-
6hrs=4weeks of acid usage
-
8hrs=3weeks of acid usage
-
10hrs=2weeks of acid usage (we recommend using 1gal of Acid Magic) or Testing for and using a phosphate remover.